We highly encourage you to reach out to our Expert team before checking out for personalized guidance on hair length, color, lace type, cap size, hair density, and proper care instructions. This helps ensure you get the exact right choice and avoids any accidental ordering mistakes.

Our team will make sure to reply within 4 hours. Responses may be slightly delayed during weekends, holidays, or major promotional events, but we will always get back to you as quickly as possible!

To help us assist you as quickly and smoothly as possible, please have the following details ready when reaching out:

• Order Number (Order #)
• Email address used at checkout
• Clear photos/videos showing the item's condition
• A brief description of the issue you are experiencing