This Privacy Policy applies to https://anhhair.com/ and all orders placed with Anh Hair, operated by Pure Hair Global LLC in 7901 4th St N, Ste. 300, St. Petersburg, FL 33702, USA. It describes how we collect, use, share, and protect personal information when you browse our store, contact us, or place an order.

By using our website or purchasing from us, you agree to the practices described here. If you do not agree, please do not use the site or submit personal information to us.

We may provide additional privacy notices in specific situations, for example during a wholesale enquiry or a promotion. Where a specific notice differs from this policy, the specific notice applies to that activity.

Information you provide: name, shipping and billing address, email address, phone number, WhatsApp/iMessage contact, order details, and any information you include when you contact support or request a wholesale quote.

Information collected automatically: device and browser type, IP address, approximate location, pages viewed, referring pages, and interactions with the site, collected through cookies and similar technologies.

We collect only what we need to fulfil orders and run the store. We do not collect or store your full payment card numbers, card data is handled directly by our PCI-DSS-compliant payment processors, so it never touches our own systems.

We use your information to process and ship orders, communicate order status, provide customer support, respond to enquiries and quotes, prevent fraud, comply with legal obligations, and improve our products and website.

We also use aggregated, non-identifying data to understand which products and pages are most useful, which helps us plan stock and improve the shopping experience.

With your consent where required, we may send you updates or promotions. You can opt out of marketing messages at any time using the unsubscribe link or by contacting us, opting out of marketing does not affect essential order-related emails.

We use cookies and similar technologies to keep the cart working, remember preferences, measure traffic, and understand how the store is used. Some cookies are essential for the site to function; others are analytics or advertising cookies you can control.

We use Google Analytics 4, Google Tag Manager, and Google Ads to analyse traffic and measure marketing performance. These tools may set their own cookies and process data under their own privacy terms.

You can control or delete cookies through your browser settings and opt out of Google Analytics using Google's opt-out browser add-on. Blocking some cookies may affect how parts of the site work.

We do not sell your personal information. We share it only with service providers who help us run the store, and only as needed to deliver your order and operate the business:

PayPal and card processors for payments; FedEx, UPS, and DHL for shipping and delivery; Shop Pay and Klarna for Buy Now Pay Later where used; and Google (Analytics, Tag Manager, Ads) for analytics and advertising.

Each provider receives only the information required for its task and is expected to protect it. We may also disclose information where required by law, to enforce our terms, or to protect our rights, property, or safety.

Anh Hair is operated by Pure Hair Global LLC in the United States, with product fulfillment from our facility in Vietnam. Your information may be processed in the United States, in Vietnam, and in the countries where our service providers operate, which may have different data-protection laws than your own country.

Where required, we take steps to ensure your information is handled consistently with this policy and with applicable law, and we share it only with providers who agree to protect it.

We keep order and contact information for as long as needed to fulfil orders, provide support, and meet legal, tax, and accounting obligations, typically up to 5 years after your last order, unless a longer period is required by law.

Analytics data is retained according to the provider's default settings. When information is no longer needed, we delete it or anonymise it so it can no longer identify you.

Subject to your location and applicable law, you may request access to the personal information we hold about you, ask us to correct or delete it, object to certain processing, request a copy in a portable format, or withdraw consent where processing is based on consent.

To exercise any right, email us at contact@anhhair.com from the address on your order. We may need to verify your identity before acting, and we will respond within the timeframe required by law.

If you are a California resident, the California Consumer Privacy Act gives you specific rights regarding your personal information:

Right to know what personal information we collect, use, and disclose. Right to delete personal information we hold about you, subject to legal exceptions. Right to opt out of the sale of personal information, note that we do not sell personal information. Right to non-discrimination for exercising your privacy rights.

In the past 12 months we may have collected identifiers (such as name, email, and address), commercial information (orders and purchases), and internet activity (site interactions) for the business purposes described in this policy. We do not sell this information, and we do not knowingly sell the personal information of consumers under 16.

To exercise these rights, contact us at contact@anhhair.com. You may use an authorised agent to submit a request on your behalf, we may ask for proof of authorisation. We will not discriminate against you for exercising any of these rights.

We use administrative, technical, and physical safeguards to protect your information, including encryption in transit for payment and account data, and restricted access to order records.

No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security, but we work to protect your data and review our practices regularly. If we ever become aware of a breach that affects you, we will notify you as required by law.

Our store is intended for adults and for business buyers. We do not knowingly collect personal information from children under 16.

If you believe a child has provided us information, contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Changes take effect when posted on this page with a revised effective date, so please review it periodically.

Questions about this policy or your data? Email contact@anhhair.com or write to Anh Hair, 7901 4th St N, Ste. 300, St. Petersburg, FL 33702, USA.