1. Our Products & Hair Guide
Length Guide
The hair length should be measured from the head top to the hair bottom as the hair falls perfectly straight. For curly or wavy hair, you must stretch it straight before measuring.
Wig Guide
Our standard wigs fit most head sizes with a medium cap (22-22.5 inches) equipped with adjustable straps and combs for a secure fit.
Absolutely! We offer a specific line of Glueless Wigs that come with an elastic band and do not require any glue or gel.
HD vs Transparent Lace Guide
HD Lace: The thinnest, most invisible lace. It melts into any skin tone and offers the most natural hairline.
Transparent Lace: Regular Swiss lace. It's durable and suitable for lighter skin tones.
Closure vs Frontal
Lace Closure (4x4, 5x5): A smaller piece of lace placed in the middle. Easier to maintain.
Lace Frontal (13x4, 13x6): Covers the entire hairline from ear to ear. Offers maximum versatility.
Hair Guide
Yes, our wigs are made of 100% unprocessed virgin/raw human hair. There is no synthetic or animal hair mixed in. You can test it by burning a strand; human hair will turn to ash and smell like burnt feathers.
Yes, our wigs are made of 100% unprocessed virgin/raw human hair with no synthetic or animal hair mixed in. You can perform a burn test to verify: a small strand of human hair will burn quickly, turn into fine ash, and smell like burnt feathers.
(Important: Please perform any flame test carefully in a safe environment.)
We recommend washing your wig every 1-2 weeks if worn daily. Over-washing will dry out the hair.
Use a wide-tooth comb to gently detangle from ends to roots. Keep moisturized with a light hair oil.
We recommend 160-180°C (320-360°F). Even human hair can be damaged or burned if the temperature is too high. Heat protectant products are highly recommended.
2. Orders & Payments
Accepted Payment
We support various secure and popular payment methods. You can choose your preferred option such as Credit Card, PayPal, or Buy Now Pay Later at the checkout page. All data is securely encrypted (End-to-End Encryption).
All orders will be processed in USD (or your selected local currency at checkout). Depending on your card issuer's policy, you may incur a small international transaction fee, which is beyond Anhhair's control.
Cancel Order
You can request a cancellation or address update within 2 hours, or before it enters the fulfillment process with our shipping carrier (whichever comes first). Once past this timeframe, we won't be able to interrupt or cancel the shipment.
3. Shipping & Returns
Shipping
Order processing takes 1-3 business days. Standard delivery time is 3-7 business days once your package is dispatched.
Orders under $299: A flat fee of $35 per order applies.
Orders $299 and above: Free standard shipping within the contiguous U.S.
*Note: Shipping fees for Hawaii, Alaska, Puerto Rico, and international destinations may vary. Please contact us prior to ordering to check exact shipping costs.
We do not accept PO Boxes (including FPO/APO) as shipping addresses. Our express shipping partners (DHL, FedEx) require a valid physical address for successful delivery.
Return
Anhhair is fully covered by our ""30-Day Customer Protection Program"". If the item you receive is incorrect, damaged, defective from the manufacturer, or significantly different from what was described, simply reach out to us within 30 days of delivery.
Because our products are shipped directly from our factory in Vietnam, we are UNABLE to accept returns or exchanges due to a change of mind, personal taste, or mistakenly ordering the wrong length/color. We encourage you to reach out to our expert team for guidance before placing your order.
No. As soon as you notice an issue, please keep the product in its exact original condition. Please DO NOT wash, condition, cut the lace, dye, bleach, trim, or wear the hair. Any alterations or usage will invalidate your warranty coverage.



